Wednesday 28 September 2016

ShoreTel Contact Centre Log Monitor

The Contact Center Log Monitor tool is found in the following directory:

C:\Program Files (x86)\ShoreTel\ShoreTel Contact Center Server\Bin

The executable is called:
BswLogMon.exe



This is what the tool looks like with all setting enabled..


Landis Attendant Console Install

Attempting to setup a test tenant with access to Landis Attendant Console, and was getting errors around granting access to the tenant. The ...